MHA FPX 5016 Assessment 3 Stakeholder Communication in Health Information Systems MHA-FPX 5016 Introduction to Health Information Systems ​​​​​​​Stakeholder Communication in Health Information Systems

Introduction

Upon reviewing the current electronic health records (EHR) system at Vila Health’s Independence Medical Center, it was identified that the system lacked interoperability, user-friendliness, and compliance with meaningful use guidelines. As the Quality Assurance Manager, it was recommended to implement a new EHR training system and enhance data liquidity to improve operational efficiency. This paper will delve into the recommendations, their timelines, their impact on stakeholders, and the associated value statements.

Relevant Stakeholders

Several stakeholders will be affected by the proposed changes in the EHR system. Primary among these are the clinicians, whose frontline role in delivering clinical services necessitates access to accurate and timely reports. Office staff in clinical services, responsible for tasks like billing and supply ordering, also constitute an important stakeholder group. Additionally, clinical services managers, focused on reducing readmission rates and boosting revenue, play a crucial role in the system’s effectiveness.

Recommendations and Timeline

The recommendations at Villa Health were rooted in the necessity for a compliant system that caters to the needs of EHR users. The existing system’s failures in communication with other systems, real-time patient file updates, and effective claims processing underscored the urgency for change. The proposed solution involves implementing a new EHR system prioritizing data liquidity. The implementation timeline, spanning 6-8 months, encompasses stages such as system evaluation, defining organizational needs, staff training, and testing to ensure functionality.

Challenges in implementation include cost implications, staff resistance, and data migration complexities. Overcoming these challenges will require meticulous planning, effective communication, and comprehensive training.